SR. BUSINESS ANALYST: SALESFORCE

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Descripción

Would you like to participate in high impact projects that will drive the future economy in Europe? Are you interested in improving and transforming the management of international organisations? Do you think that emerging technologies are fundamental to boost these changes? Would you like to be involved in projects with organisations like European Commission, United Nations, European Central Bank? If you are up for a challenge, we want you to join our team!

We are a Public Sector business line, specialised in innovative transformation services to economic, tax, contracting and human resources management areas for International Organisations. We want to boost the digitisation of these management processes to achieve, using technologies (ERP, Cloud, Big Data Analytics, RPA, Artificial Intelligence, Blockchain, etc.) a more proactive, agile, efficient, and transparent management.

We are currently looking for a Sr. Business Analyst (Salesforce).

Skill sets / Main functions:

  • Deep understanding of Salesforce.com with relevant certifications
  • Experience in custom design and development of solutions on Salesforce.com
  • Consult and liaise with stakeholders to gather and confirm business requirements
  • Drive Feasibility assessments for new requirements
  • Requirements analysis and documentation
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions
  • Provide expert advice on application solutions
  • Produce functional, technical and system design documentation
  • Solution development and supporting test activities
  • Support the design, development and testing of enhancements as per priorities set out
  • Proactively identify risks, issues and address them
  • Complete the configuration for user stories within Salesforce, AppExchange products
  • Transition of solutions to support services
  • Liaise with delivery team lead and business counterparts on requirements and solution design discussions

Requisitos

  • 7+ years in Salesforce.com with experience in custom application development
  • Certifications (non-profit, administrator, service cloud, platform developer)
  • Agile delivery experience
  • Experience in Service Cloud and 3rd party apps like x-Author
  • Demonstrated knowledge of the Salesforce.com sales cloud development environment including but not limited to items such as custom objects, declarative functionality, process builders, and workflows
  • Working in a multi-vendor, remote delivery model
  • Experience soliciting, gathering, and analyzing user input and requirements
  • Experience documenting user stories and creating to-be process flow diagrams
  • Experience collaborating with business stakeholders
  • Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
  • Detailed understanding of the Salesforce Classic, Salesforce Lightning, and Salesforce Sandbox Enterprise development environments
  • Proficient with AppExchange and commonly used Salesforce Apps like Conga, X-Author
  • Offshore or Nearshore availability with ability to travel onsite for short stints.
Evolution & development
We help you in your integral development, which means that we will make you a better professional every day, as well as a better person, because our teams stand out for their human quality, values and principles. We offer different career alternatives to guide your development according to your interests and motivations.
Innovation
We don't settle for the status quo. Through innovation, we anticipate the challenges that we have ahead us, help you to meet your goals and create a brighter future for society. We use the most disruptive technologies to drive digital transformation : IoT, blockchain and EPR.
Diversity
At NTT Data we develop ecosystems through cutting-edge technologies, enhancing our creativity, respecting diversity and supporting an inclusive culture. We have different initiatives that help to enhance our "diversity mindset", Uniqueness.

Inscríbete en la Oferta

Responsable: NTT DATA Spain, S.L.U.

Finalidad: Gestionar su posible participación en los actuales procesos de selección de personal de las empresas del Grupo empresarial NTT DATA Spain, su posible participación en futuros procesos de selección y el envío de comunicaciones sobre actividades y eventos de recruiting del Grupo empresarial NTT DATA Spain

Legitimación: Consentimiento del interesado.

Destinatario: Empresas pertenecientes al Grupo empresarial NTT DATA Spain, algunas ubicadas fuera del Espacio Económico Europeo. Encargados del Tratamiento, algunos ubicados fuera del Espacio Económico Europeo

Derecho: Acceder, rectificar y suprimir los datos, así como otros derechos, como se explica en la información adicional.

Procedencia:En algunos casos los datos de los candidatos podrían proceder de terceros tales como portales de empleo, redes sociales profesionales, empresas de trabajo temporal, consultoras de selección o headhunters, así como centros docentes o universidades.

Información Adicional: Puede consultar la información adicional y detallada sobre Protección de Datos haciendo click en el siguiente Enlace + info