Consulting Manager for Smart Operations


At NTT DATA, a leading multinational company in the new technologies market with an important strategic and business consulting unit, we are looking for a Consulting Manager for our Benelux office whose main function will be to lead business consulting teams oriented to operations transformation applying technological levers (e.g. RPA, Processs Mining, BPM, etc.) with the objective of capturing efficiencies, ensuring the operational excellence and improving customer experience.

Your profile:

  • 6 to 8 years of professional experience in strategic / business consulting, with focus on Operations consulting.
  • Required experience in projects related to:
    • Business consulting (strategy and operations).
    • Process assessment and re-engineering for efficiency, business case elaboration, operating models.
    • HyperAutomation technologies (RPA, Process Mining, Task Mining, iBPM, AI).
    • Analysis and reporting with BI tools.
    • Controlling and management.
    • Work with International Organizations (UN, EU, etc.)
  • Desirable experience in projects related to:
    • Digital transformation
    • Organization models
    • Customer Experiences
    • New business models
    • PMO management.

Language skills:

  • Excellent communication skills in English and Dutch and/or French. Other European languages desirable: Spanish, German, Portuguese.


Skills for success:

  • Team management and development
  • High analytical and problem-solving skills.
  • Active listening and communication skills
  • Conceptual thinking (preparation of executive presentations).
  • Time and conflict management.
  • High knowledge of Office tools (Power Point, Excel).
  • Networking
  • Commercial skills

Educational background:

  • University degree (Business, Finance Engineering or similar)
  • MBA or post-graduate in areas related to consultancy and operations
  • Lean Six Sigma certifications
  • Process Mining Certifications
  • Design Thinking Training

Personality and values:

  • Passion for consulting  
  • Fit with our corporate values: creative energy, demanding generosity, responsible freedom, transparency and coherence

Role & responsibilities:

  • Leadership and supervision of strategy and operations projects for large clients in different sectors.
  • Leadership of team assigned to the projects.
  • Economic management of the project.
  • In coordination with the Director or Partner, detection of sales leads, preparation of proposals, commercial presentation.
  • Continuous development of our services offer.
  • Frequent traveling.


Diversity & Inclusion
Why NTT DATA? Career development: you’ll have access to an endless possibility of trainings, yearly performance reviews and a mentorship program. We believe in work-life balance and flexibility. You’ll be in a company where you can wear casual clothing, decide your working hours, and telework some days a week. Multicultural environment. Referral program. You’ll get rewarded for bringing your talented friends!

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